[Lab] Lab Digest, Vol 67, Issue 1
Matt Glaude
mattglaude at gmail.com
Tue Sep 1 11:10:11 EDT 2015
You know, I've gotten so accustomed with working with the LC in its current state that I forget what exactly is wrong/what will change once it's fixed. Can any body remind me pls?
mg
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On Tue, Sep 1, 2015 at 7:22 AM -0700, <lab-request at artengine.ca> wrote:
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Today's Topics:
1. Zing 24 analysis (Stephen Burke)
2. Re: Zing 24 analysis (Henri K)
3. Re: Zing 24 analysis (Stephen Burke)
4. Re: Zing 24 analysis (Andrew Szeto)
5. Re: Zing 24 analysis (Dave Hunt)
6. Re: Zing 24 analysis (Stephen Burke)
----------------------------------------------------------------------
Message: 1
Date: Tue, 1 Sep 2015 09:47:56 -0400
From: Stephen Burke
To:
Subject: [Lab] Zing 24 analysis
Message-ID: <4B02C78A0D1F47B0A62677EBF7334DA7 at ENVIROLASERLTD.local>
Content-Type: text/plain; charset="utf-8"
According to the tech support at Epilog, and based upon all the testing/servicing they had me do, there are two components that would be most likely the cause of the problem.
sensor board (75%)
sensor cable (20%)
The sensor cable connects the sensor board to a control board. There is only a 5% chance that it is the control board. Of course, you have to change the sensor board and cable first to determine if it is the control board.
I have submitted a quote to Artengine; if accepted the parts will be ordered ASAP and the unit could be fully operational by September 25th. Again, this all depends on the diagnosis being correct.
Stephen Burke
Account Executive
Envirolaser Ltd.
613-619-1013 cell
613-225-4726 office
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Message: 2
Date: Tue, 1 Sep 2015 09:49:15 -0400
From: Henri K
To: lab at artengine.ca, Stephen Burke
Subject: Re: [Lab] Zing 24 analysis
Message-ID:
Content-Type: text/plain; charset="utf-8"
Awesome Stephen!
Thanks for leading the way and fixing it.
Much appreciated,
Henri
On September 1, 2015 at 9:48:15 AM, Stephen Burke (steve at envirolaser.com) wrote:
According to the tech support at Epilog, and based upon all the testing/servicing they had me do, there are two components that would be most likely the cause of the problem.
?
sensor board (75%)
sensor cable (20%)
?
The sensor cable connects the sensor board to a control board.? There is only a 5% chance that it is the control board.? Of course, you have to change the sensor board and cable first to determine if it is the control board.
?
I have submitted a quote to Artengine; if accepted the parts will be ordered ASAP and the unit could be fully operational by September 25th.? Again, this all depends on the diagnosis being correct.
?
?
Stephen Burke
Account Executive
Envirolaser Ltd.
613-619-1013 cell
613-225-4726 office
_______________________________________________
Lab mailing list
1. subscribe http://artengine.ca/mailman/listinfo/lab
2. then email Lab at artengine.ca to send your message to the list
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Message: 3
Date: Tue, 1 Sep 2015 09:51:16 -0400
From: Stephen Burke
To: Henri K ,
Subject: Re: [Lab] Zing 24 analysis
Message-ID:
Content-Type: text/plain; charset="utf-8"
Not fixed yet, but could be soon. Still have to get approval from Artengine to order the parts.
Stephen Burke
Account Executive
Envirolaser Ltd.
613-619-1013 cell
613-225-4726 office
From: Henri K
Sent: Tuesday, September 01, 2015 9:49 AM
To: lab at artengine.ca ; Stephen Burke
Subject: Re: [Lab] Zing 24 analysis
Awesome Stephen!
Thanks for leading the way and fixing it.
Much appreciated,
Henri
On September 1, 2015 at 9:48:15 AM, Stephen Burke (steve at envirolaser.com) wrote:
According to the tech support at Epilog, and based upon all the testing/servicing they had me do, there are two components that would be most likely the cause of the problem.
sensor board (75%)
sensor cable (20%)
The sensor cable connects the sensor board to a control board. There is only a 5% chance that it is the control board. Of course, you have to change the sensor board and cable first to determine if it is the control board.
I have submitted a quote to Artengine; if accepted the parts will be ordered ASAP and the unit could be fully operational by September 25th. Again, this all depends on the diagnosis being correct.
Stephen Burke
Account Executive
Envirolaser Ltd.
613-619-1013 cell
613-225-4726 office
_______________________________________________
Lab mailing list
1. subscribe http://artengine.ca/mailman/listinfo/lab
2. then email Lab at artengine.ca to send your message to the list
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Message: 4
Date: Tue, 1 Sep 2015 13:59:28 +0000
From: Andrew Szeto
To: Stephen Burke , Henri K
, "lab at artengine.ca"
Subject: Re: [Lab] Zing 24 analysis
Message-ID:
Content-Type: text/plain; charset="iso-8859-1"
Awesome! Excellent investigating for sure. Would love to see this thing back up and running properly!
Cheers,Andrew
From: steve at envirolaser.com
To: henri.kuschkowitz at gmail.com; lab at artengine.ca
Date: Tue, 1 Sep 2015 09:51:16 -0400
Subject: Re: [Lab] Zing 24 analysis
Not fixed yet, but could be soon. Still have to get approval from
Artengine to order the parts.
Stephen
Burke
Account Executive
Envirolaser Ltd.
613-619-1013
cell
613-225-4726 office
From: Henri K
Sent: Tuesday, September 01, 2015 9:49 AM
To: lab at artengine.ca ; Stephen
Burke
Subject: Re: [Lab] Zing 24 analysis
Awesome
Stephen!
Thanks
for leading the way and fixing it.
Much
appreciated,
Henri
On September 1, 2015 at 9:48:15 AM,
Stephen Burke (steve at envirolaser.com)
wrote:
According to the tech support at Epilog, and based upon all the
testing/servicing they had me do, there are two components that would be most
likely the cause of the problem.
sensor board (75%)
sensor cable (20%)
The sensor cable connects the sensor board to a control board.
There is only a 5% chance that it is the control board. Of course, you
have to change the sensor board and cable first to determine if it is the
control board.
I have submitted a quote to Artengine; if accepted the parts will be
ordered ASAP and the unit could be fully operational by September 25th.
Again, this all depends on the diagnosis being correct.
Stephen
Burke
Account Executive
Envirolaser Ltd.
613-619-1013
cell
613-225-4726
office_______________________________________________
Lab mailing list
1. subscribe http://artengine.ca/mailman/listinfo/lab
2. then email Lab at artengine.ca to send your message to the
list
_______________________________________________
Lab mailing list
1. subscribe http://artengine.ca/mailman/listinfo/lab
2. then email Lab at artengine.ca to send your message to the list
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Message: 5
Date: Tue, 1 Sep 2015 10:07:53 -0400
From: Dave Hunt
To: Stephen Burke
Cc: lab
Subject: Re: [Lab] Zing 24 analysis
Message-ID:
Content-Type: text/plain; charset="utf-8"
I thought Epilog already had us replace one of the boards when this first
occured? Does anyone know which one it was to ensure we do not try that
same part again?
On Tue, Sep 1, 2015 at 9:51 AM, Stephen Burke wrote:
> Not fixed yet, but could be soon. Still have to get approval from
> Artengine to order the parts.
>
> Stephen Burke
> Account Executive
> Envirolaser Ltd.
>
> 613-619-1013 cell
> 613-225-4726 office
>
> *From:* Henri K
> *Sent:* Tuesday, September 01, 2015 9:49 AM
> *To:* lab at artengine.ca ; Stephen Burke
> *Subject:* Re: [Lab] Zing 24 analysis
>
> Awesome Stephen!
>
> Thanks for leading the way and fixing it.
>
>
> Much appreciated,
> Henri
>
>
> On September 1, 2015 at 9:48:15 AM, Stephen Burke (steve at envirolaser.com)
> wrote:
>
> According to the tech support at Epilog, and based upon all the
> testing/servicing they had me do, there are two components that would be
> most likely the cause of the problem.
>
> sensor board (75%)
> sensor cable (20%)
>
> The sensor cable connects the sensor board to a control board. There is
> only a 5% chance that it is the control board. Of course, you have to
> change the sensor board and cable first to determine if it is the control
> board.
>
> I have submitted a quote to Artengine; if accepted the parts will be
> ordered ASAP and the unit could be fully operational by September 25th.
> Again, this all depends on the diagnosis being correct.
>
>
> Stephen Burke
> Account Executive
> Envirolaser Ltd.
>
> 613-619-1013 cell
> 613-225-4726 office
> _______________________________________________
> Lab mailing list
> 1. subscribe http://artengine.ca/mailman/listinfo/lab
> 2. then email Lab at artengine.ca to send your message to the list
>
>
> _______________________________________________
> Lab mailing list
> 1. subscribe http://artengine.ca/mailman/listinfo/lab
> 2. then email Lab at artengine.ca to send your message to the list
>
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Message: 6
Date: Tue, 1 Sep 2015 10:21:37 -0400
From: Stephen Burke
To: Dave Hunt
Cc: lab
Subject: Re: [Lab] Zing 24 analysis
Message-ID: <85810BEF2BE246B987EBDA423CA516DE at ENVIROLASERLTD.local>
Content-Type: text/plain; charset="utf-8"
Yes, they had the control panel assembly replaced. Since it didn?t solve the problem, it was sent back. I do believe Epilog refunded the cost.
Stephen Burke
Account Executive
Envirolaser Ltd.
613-619-1013 cell
613-225-4726 office
From: Dave Hunt
Sent: Tuesday, September 01, 2015 10:07 AM
To: Stephen Burke
Cc: Henri K ; lab
Subject: Re: [Lab] Zing 24 analysis
I thought Epilog already had us replace one of the boards when this first occured? Does anyone know which one it was to ensure we do not try that same part again?
On Tue, Sep 1, 2015 at 9:51 AM, Stephen Burke wrote:
Not fixed yet, but could be soon. Still have to get approval from Artengine to order the parts.
Stephen Burke
Account Executive
Envirolaser Ltd.
613-619-1013 cell
613-225-4726 office
From: Henri K
Sent: Tuesday, September 01, 2015 9:49 AM
To: lab at artengine.ca ; Stephen Burke
Subject: Re: [Lab] Zing 24 analysis
Awesome Stephen!
Thanks for leading the way and fixing it.
Much appreciated,
Henri
On September 1, 2015 at 9:48:15 AM, Stephen Burke (steve at envirolaser.com) wrote:
According to the tech support at Epilog, and based upon all the testing/servicing they had me do, there are two components that would be most likely the cause of the problem.
sensor board (75%)
sensor cable (20%)
The sensor cable connects the sensor board to a control board. There is only a 5% chance that it is the control board. Of course, you have to change the sensor board and cable first to determine if it is the control board.
I have submitted a quote to Artengine; if accepted the parts will be ordered ASAP and the unit could be fully operational by September 25th. Again, this all depends on the diagnosis being correct.
Stephen Burke
Account Executive
Envirolaser Ltd.
613-619-1013 cell
613-225-4726 office
_______________________________________________
Lab mailing list
1. subscribe http://artengine.ca/mailman/listinfo/lab
2. then email Lab at artengine.ca to send your message to the list
_______________________________________________
Lab mailing list
1. subscribe http://artengine.ca/mailman/listinfo/lab
2. then email Lab at artengine.ca to send your message to the list
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