<html><head></head><body><div>You know, I've gotten so accustomed with working with the LC in its current state that I forget what exactly is wrong/what will change once it's fixed. Can any body remind me pls?</div><div><br /></div><div>mg<br /><br /><div class="acompli_signature">Sent from <a href="http://aka.ms/Ox5hz3">Outlook</a></div><br /></div><br /><br /><br />
<div class="gmail_quote">On Tue, Sep 1, 2015 at 7:22 AM -0700, <span dir="ltr"><<a href="mailto:lab-request@artengine.ca" target="_blank">lab-request@artengine.ca</a>></span> wrote:<br />
<br />
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="3D"ltr"">
<pre>Send Lab mailing list submissions to
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Today's Topics:
1. Zing 24 analysis (Stephen Burke)
2. Re: Zing 24 analysis (Henri K)
3. Re: Zing 24 analysis (Stephen Burke)
4. Re: Zing 24 analysis (Andrew Szeto)
5. Re: Zing 24 analysis (Dave Hunt)
6. Re: Zing 24 analysis (Stephen Burke)
----------------------------------------------------------------------
Message: 1
Date: Tue, 1 Sep 2015 09:47:56 -0400
From: Stephen Burke <steve@envirolaser.com>
To: <lab@artengine.ca>
Subject: [Lab] Zing 24 analysis
Message-ID: <4B02C78A0D1F47B0A62677EBF7334DA7@ENVIROLASERLTD.local>
Content-Type: text/plain; charset="utf-8"
According to the tech support at Epilog, and based upon all the testing/servicing they had me do, there are two components that would be most likely the cause of the problem.
sensor board (75%)
sensor cable (20%)
The sensor cable connects the sensor board to a control board. There is only a 5% chance that it is the control board. Of course, you have to change the sensor board and cable first to determine if it is the control board.
I have submitted a quote to Artengine; if accepted the parts will be ordered ASAP and the unit could be fully operational by September 25th. Again, this all depends on the diagnosis being correct.
Stephen Burke
Account Executive
Envirolaser Ltd.
613-619-1013 cell
613-225-4726 office
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Message: 2
Date: Tue, 1 Sep 2015 09:49:15 -0400
From: Henri K <henri.kuschkowitz@gmail.com>
To: lab@artengine.ca, Stephen Burke <steve@envirolaser.com>
Subject: Re: [Lab] Zing 24 analysis
Message-ID: <etpan.55e5acdb.76e7663f.2499@henri-mb-pro.local>
Content-Type: text/plain; charset="utf-8"
Awesome Stephen!
Thanks for leading the way and fixing it.
Much appreciated,
Henri
On September 1, 2015 at 9:48:15 AM, Stephen Burke (steve@envirolaser.com) wrote:
According to the tech support at Epilog, and based upon all the testing/servicing they had me do, there are two components that would be most likely the cause of the problem.
?
sensor board (75%)
sensor cable (20%)
?
The sensor cable connects the sensor board to a control board.? There is only a 5% chance that it is the control board.? Of course, you have to change the sensor board and cable first to determine if it is the control board.
?
I have submitted a quote to Artengine; if accepted the parts will be ordered ASAP and the unit could be fully operational by September 25th.? Again, this all depends on the diagnosis being correct.
?
?
Stephen Burke
Account Executive
Envirolaser Ltd.
613-619-1013 cell
613-225-4726 office
_______________________________________________
Lab mailing list
1. subscribe http://artengine.ca/mailman/listinfo/lab
2. then email Lab@artengine.ca to send your message to the list
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Message: 3
Date: Tue, 1 Sep 2015 09:51:16 -0400
From: Stephen Burke <steve@envirolaser.com>
To: Henri K <henri.kuschkowitz@gmail.com>, <lab@artengine.ca>
Subject: Re: [Lab] Zing 24 analysis
Message-ID: <b21bbd50ed7c4f2c83bfd48446ad3e4c@envirolaserltd.local>
Content-Type: text/plain; charset="utf-8"
Not fixed yet, but could be soon. Still have to get approval from Artengine to order the parts.
Stephen Burke
Account Executive
Envirolaser Ltd.
613-619-1013 cell
613-225-4726 office
From: Henri K
Sent: Tuesday, September 01, 2015 9:49 AM
To: lab@artengine.ca ; Stephen Burke
Subject: Re: [Lab] Zing 24 analysis
Awesome Stephen!
Thanks for leading the way and fixing it.
Much appreciated,
Henri
On September 1, 2015 at 9:48:15 AM, Stephen Burke (steve@envirolaser.com) wrote:
According to the tech support at Epilog, and based upon all the testing/servicing they had me do, there are two components that would be most likely the cause of the problem.
sensor board (75%)
sensor cable (20%)
The sensor cable connects the sensor board to a control board. There is only a 5% chance that it is the control board. Of course, you have to change the sensor board and cable first to determine if it is the control board.
I have submitted a quote to Artengine; if accepted the parts will be ordered ASAP and the unit could be fully operational by September 25th. Again, this all depends on the diagnosis being correct.
Stephen Burke
Account Executive
Envirolaser Ltd.
613-619-1013 cell
613-225-4726 office
_______________________________________________
Lab mailing list
1. subscribe http://artengine.ca/mailman/listinfo/lab
2. then email Lab@artengine.ca to send your message to the list
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Message: 4
Date: Tue, 1 Sep 2015 13:59:28 +0000
From: Andrew Szeto <andrew.szeto@outlook.com>
To: Stephen Burke <steve@envirolaser.com>, Henri K
<henri.kuschkowitz@gmail.com>, "lab@artengine.ca" <lab@artengine.ca>
Subject: Re: [Lab] Zing 24 analysis
Message-ID: <blu178-w397fa12ccfab62768fae9d8e6a0@phx.gbl>
Content-Type: text/plain; charset="iso-8859-1"
Awesome! Excellent investigating for sure. Would love to see this thing back up and running properly!
Cheers,Andrew
From: steve@envirolaser.com
To: henri.kuschkowitz@gmail.com; lab@artengine.ca
Date: Tue, 1 Sep 2015 09:51:16 -0400
Subject: Re: [Lab] Zing 24 analysis
Not fixed yet, but could be soon. Still have to get approval from
Artengine to order the parts.
Stephen
Burke
Account Executive
Envirolaser Ltd.
613-619-1013
cell
613-225-4726 office
From: Henri K
Sent: Tuesday, September 01, 2015 9:49 AM
To: lab@artengine.ca ; Stephen
Burke
Subject: Re: [Lab] Zing 24 analysis
Awesome
Stephen!
Thanks
for leading the way and fixing it.
Much
appreciated,
Henri
On September 1, 2015 at 9:48:15 AM,
Stephen Burke (steve@envirolaser.com)
wrote:
According to the tech support at Epilog, and based upon all the
testing/servicing they had me do, there are two components that would be most
likely the cause of the problem.
sensor board (75%)
sensor cable (20%)
The sensor cable connects the sensor board to a control board.
There is only a 5% chance that it is the control board. Of course, you
have to change the sensor board and cable first to determine if it is the
control board.
I have submitted a quote to Artengine; if accepted the parts will be
ordered ASAP and the unit could be fully operational by September 25th.
Again, this all depends on the diagnosis being correct.
Stephen
Burke
Account Executive
Envirolaser Ltd.
613-619-1013
cell
613-225-4726
office_______________________________________________
Lab mailing list
1. subscribe http://artengine.ca/mailman/listinfo/lab
2. then email Lab@artengine.ca to send your message to the
list
_______________________________________________
Lab mailing list
1. subscribe http://artengine.ca/mailman/listinfo/lab
2. then email Lab@artengine.ca to send your message to the list
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Message: 5
Date: Tue, 1 Sep 2015 10:07:53 -0400
From: Dave Hunt <dave@huntgang.com>
To: Stephen Burke <steve@envirolaser.com>
Cc: lab <lab@artengine.ca>
Subject: Re: [Lab] Zing 24 analysis
Message-ID:
<caje=sbqnoxx8186cwbrj_fepao-tmbf3f-hdtq7qushryhj6jg@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"
I thought Epilog already had us replace one of the boards when this first
occured? Does anyone know which one it was to ensure we do not try that
same part again?
On Tue, Sep 1, 2015 at 9:51 AM, Stephen Burke <steve@envirolaser.com> wrote:
> Not fixed yet, but could be soon. Still have to get approval from
> Artengine to order the parts.
>
> Stephen Burke
> Account Executive
> Envirolaser Ltd.
>
> 613-619-1013 cell
> 613-225-4726 office
>
> *From:* Henri K <henri.kuschkowitz@gmail.com>
> *Sent:* Tuesday, September 01, 2015 9:49 AM
> *To:* lab@artengine.ca ; Stephen Burke <steve@envirolaser.com>
> *Subject:* Re: [Lab] Zing 24 analysis
>
> Awesome Stephen!
>
> Thanks for leading the way and fixing it.
>
>
> Much appreciated,
> Henri
>
>
> On September 1, 2015 at 9:48:15 AM, Stephen Burke (steve@envirolaser.com)
> wrote:
>
> According to the tech support at Epilog, and based upon all the
> testing/servicing they had me do, there are two components that would be
> most likely the cause of the problem.
>
> sensor board (75%)
> sensor cable (20%)
>
> The sensor cable connects the sensor board to a control board. There is
> only a 5% chance that it is the control board. Of course, you have to
> change the sensor board and cable first to determine if it is the control
> board.
>
> I have submitted a quote to Artengine; if accepted the parts will be
> ordered ASAP and the unit could be fully operational by September 25th.
> Again, this all depends on the diagnosis being correct.
>
>
> Stephen Burke
> Account Executive
> Envirolaser Ltd.
>
> 613-619-1013 cell
> 613-225-4726 office
> _______________________________________________
> Lab mailing list
> 1. subscribe http://artengine.ca/mailman/listinfo/lab
> 2. then email Lab@artengine.ca to send your message to the list
>
>
> _______________________________________________
> Lab mailing list
> 1. subscribe http://artengine.ca/mailman/listinfo/lab
> 2. then email Lab@artengine.ca to send your message to the list
>
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Message: 6
Date: Tue, 1 Sep 2015 10:21:37 -0400
From: Stephen Burke <steve@envirolaser.com>
To: Dave Hunt <dave@huntgang.com>
Cc: lab <lab@artengine.ca>
Subject: Re: [Lab] Zing 24 analysis
Message-ID: <85810BEF2BE246B987EBDA423CA516DE@ENVIROLASERLTD.local>
Content-Type: text/plain; charset="utf-8"
Yes, they had the control panel assembly replaced. Since it didn?t solve the problem, it was sent back. I do believe Epilog refunded the cost.
Stephen Burke
Account Executive
Envirolaser Ltd.
613-619-1013 cell
613-225-4726 office
From: Dave Hunt
Sent: Tuesday, September 01, 2015 10:07 AM
To: Stephen Burke
Cc: Henri K ; lab
Subject: Re: [Lab] Zing 24 analysis
I thought Epilog already had us replace one of the boards when this first occured? Does anyone know which one it was to ensure we do not try that same part again?
On Tue, Sep 1, 2015 at 9:51 AM, Stephen Burke <steve@envirolaser.com> wrote:
Not fixed yet, but could be soon. Still have to get approval from Artengine to order the parts.
Stephen Burke
Account Executive
Envirolaser Ltd.
613-619-1013 cell
613-225-4726 office
From: Henri K
Sent: Tuesday, September 01, 2015 9:49 AM
To: lab@artengine.ca ; Stephen Burke
Subject: Re: [Lab] Zing 24 analysis
Awesome Stephen!
Thanks for leading the way and fixing it.
Much appreciated,
Henri
On September 1, 2015 at 9:48:15 AM, Stephen Burke (steve@envirolaser.com) wrote:
According to the tech support at Epilog, and based upon all the testing/servicing they had me do, there are two components that would be most likely the cause of the problem.
sensor board (75%)
sensor cable (20%)
The sensor cable connects the sensor board to a control board. There is only a 5% chance that it is the control board. Of course, you have to change the sensor board and cable first to determine if it is the control board.
I have submitted a quote to Artengine; if accepted the parts will be ordered ASAP and the unit could be fully operational by September 25th. Again, this all depends on the diagnosis being correct.
Stephen Burke
Account Executive
Envirolaser Ltd.
613-619-1013 cell
613-225-4726 office
_______________________________________________
Lab mailing list
1. subscribe http://artengine.ca/mailman/listinfo/lab
2. then email Lab@artengine.ca to send your message to the list
_______________________________________________
Lab mailing list
1. subscribe http://artengine.ca/mailman/listinfo/lab
2. then email Lab@artengine.ca to send your message to the list
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------------------------------
End of Lab Digest, Vol 67, Issue 1
**********************************
</http:></steve@envirolaser.com></lab@artengine.ca></dave@huntgang.com></steve@envirolaser.com></http:></steve@envirolaser.com></henri.kuschkowitz@gmail.com></steve@envirolaser.com></caje=sbqnoxx8186cwbrj_fepao-tmbf3f-hdtq7qushryhj6jg@mail.gmail.com></lab@artengine.ca></steve@envirolaser.com></dave@huntgang.com></http:></blu178-w397fa12ccfab62768fae9d8e6a0@phx.gbl></lab@artengine.ca></henri.kuschkowitz@gmail.com></steve@envirolaser.com></andrew.szeto@outlook.com></http:></b21bbd50ed7c4f2c83bfd48446ad3e4c@envirolaserltd.local></lab@artengine.ca></henri.kuschkowitz@gmail.com></steve@envirolaser.com></http:></etpan.55e5acdb.76e7663f.2499@henri-mb-pro.local></steve@envirolaser.com></henri.kuschkowitz@gmail.com></http:></lab@artengine.ca></steve@envirolaser.com></pre>
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