[Lab] Zing 24 analysis

[Dave Hunt]

I thought Epilog already had us replace one of the boards when this first
occured?  Does anyone know which one it was to ensure we do not try that
same part again?

On Tue, Sep 1, 2015 at 9:51 AM, Stephen Burke <steve at envirolaser.com> wrote:

> Not fixed yet, but could be soon.  Still have to get approval from
> Artengine to order the parts.
>
> Stephen Burke
> Account Executive
> Envirolaser Ltd.
>
> 613-619-1013 cell
> 613-225-4726 office
>
> *From:* Henri K <henri.kuschkowitz at gmail.com>
> *Sent:* Tuesday, September 01, 2015 9:49 AM
> *To:* lab at artengine.ca ; Stephen Burke <steve at envirolaser.com>
> *Subject:* Re: [Lab] Zing 24 analysis
>
> Awesome Stephen!
>
> Thanks for leading the way and fixing it.
>
>
> Much appreciated,
> Henri
>
>
> On September 1, 2015 at 9:48:15 AM, Stephen Burke (steve at envirolaser.com)
> wrote:
>
> According to the tech support at Epilog, and based upon all the
> testing/servicing they had me do, there are two components that would be
> most likely the cause of the problem.
>
> sensor board (75%)
> sensor cable (20%)
>
> The sensor cable connects the sensor board to a control board.  There is
> only a 5% chance that it is the control board.  Of course, you have to
> change the sensor board and cable first to determine if it is the control
> board.
>
> I have submitted a quote to Artengine; if accepted the parts will be
> ordered ASAP and the unit could be fully operational by September 25th.
> Again, this all depends on the diagnosis being correct.
>
>
> Stephen Burke
> Account Executive
> Envirolaser Ltd.
>
> 613-619-1013 cell
> 613-225-4726 office
> _______________________________________________
> Lab mailing list
> 1. subscribe http://artengine.ca/mailman/listinfo/lab
> 2. then email Lab at artengine.ca to send your message to the list
>
>
> _______________________________________________
> Lab mailing list
> 1. subscribe http://artengine.ca/mailman/listinfo/lab
> 2. then email Lab at artengine.ca to send your message to the list
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://artengine.ca/pipermail/lab/attachments/20150901/7989ffc6/attachment.html>