[Lab] Zing 24 analysis

[Andrew Szeto]

Awesome! Excellent investigating for sure. Would love to see this thing back up and running properly!

Cheers,Andrew

 


From: steve at envirolaser.com
To: henri.kuschkowitz at gmail.com; lab at artengine.ca
Date: Tue, 1 Sep 2015 09:51:16 -0400
Subject: Re: [Lab] Zing 24 analysis








Not fixed yet, but could be soon.  Still have to get approval from 
Artengine to order the parts.
 
Stephen 
Burke
Account Executive
Envirolaser Ltd.

613-619-1013 
cell
613-225-4726 office


 

From: Henri K 
Sent: Tuesday, September 01, 2015 9:49 AM
To: lab at artengine.ca ; Stephen 
Burke 
Subject: Re: [Lab] Zing 24 analysis
 

Awesome 
Stephen!
 
Thanks 
for leading the way and fixing it.
 
 
Much 
appreciated,

Henri
 

On September 1, 2015 at 9:48:15 AM, 
Stephen Burke (steve at envirolaser.com) 
wrote:

  
  
  
  
  
  According to the tech support at Epilog, and based upon all the 
  testing/servicing they had me do, there are two components that would be most 
  likely the cause of the problem.
   
  sensor board (75%)
  sensor cable (20%)
   
  The sensor cable connects the sensor board to a control board.  
  There is only a 5% chance that it is the control board.  Of course, you 
  have to change the sensor board and cable first to determine if it is the 
  control board.
   
  I have submitted a quote to Artengine; if accepted the parts will be 
  ordered ASAP and the unit could be fully operational by September 25th.  
  Again, this all depends on the diagnosis being correct.
   
   
  Stephen 
  Burke
Account Executive
Envirolaser Ltd.

613-619-1013 
  cell
613-225-4726 
  office_______________________________________________ 
  
Lab mailing list 
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