[Lab] Networking and VoIP help

Amos Hayes amos at polkaroo.net
Thu Dec 12 12:59:59 EST 2013


Hi Britta.

I've been using http://VoIP.ms with several different voip devices like
soft phones, IP phones, and gateway devices.

When you refer to a "modem", are you talking about a little box that allows
you to plug your regular (POTS  - plain old telephone system) phone into it
and connect it to the network? If so, that's a VoIP gateway or ATA device
and you should be able to simply plug it into the LAN port of your router
(try it at home!) and it should work provided that your internet router is
configured (automatically or manually) to allow traffic to/from it on the
correct ports. Or if you are talking about the "modem" being the box from
Roger's, then that is probably a combo modem & router box so configuring
the router to forward some ports might be necessary (5060 & 5061 + possibly
some others). Just plug your VoIP phone into the network and try it first.
There is usually a NAT setting in the phone or gateway that is important to
enable. But that is probably already enabled if it was working behind your
Bell modem/router combo box.

Either way, your VoIP provider should not care where your device is logging
in from. The only connectivity problems I would expect would be related to
the router firewall settings. Best plan is to ask unlimited if it doesn't
work off the bat. I bet they will have plenty of customers on Rogers and be
able to walk you through the specifics for your router model.


--
Amos
amos at polkaroo.net


On Thu, Dec 12, 2013 at 12:02 PM, Justin Slootsky <justin at slootsky.org>wrote:

> Sounds doable.
>
> 1) Have you tried just plugging it in and seeing if it works?
> 2) Have you tried asking unlimitel if they have any suggestions on
> setting up their modem to work with Rogers' service XYZ and modem ABC ?
>
>
> ------------------------------
>
> *From: *"Britta Evans-Fenton" <technical at artengine.ca>
> *To: *"lab" <lab at artengine.ca>
> *Sent: *Thursday, December 12, 2013 11:39:47 AM
> *Subject: *Re: [Lab] Networking and VoIP help
>
>
> I should also mention we are currently with unlimitel.  How do we switch
> it so it works with our rogers account instead of the bell one?
>
> Britta
> *Technical Coordinator *
> Artengine.ca
>
>
> On Thu, Dec 12, 2013 at 11:25 AM, Britta Evans-Fenton <
> technical at artengine.ca> wrote:
>
>> Hi all,
>>
>> Artengine is looking for some help in Networking. Last night someone
>> mentioned that we could continue using a VoIP phone if we configure the
>> modem? Does this sound right?  We would like to continue using VoIP but
>> Rogers no longer offers that, and as we have recently switched from Bell to
>> Rogers we would like to switch our phone as well. (Phone is still on Bell's
>> internet)
>>
>> Please let us know if this is possible and if anyone on the list can help,
>>
>> thanks,
>> Britta
>> *Technical Coordinator *
>> Artengine.ca
>>
>
>
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