<html><head><style>body{font-family:Helvetica,Arial;font-size:12px}</style></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:12px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;">Awesome Stephen!</div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:12px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;"><br></div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:12px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;">Thanks for leading the way and fixing it.</div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:12px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;"><br></div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:12px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;"><br></div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:12px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;">Much appreciated,</div> <div id="bloop_sign_1441115333478231808" class="bloop_sign"><div style="font-family:helvetica,arial;font-size:13px">Henri</div><div style="font-family:helvetica,arial;font-size:13px"><br></div></div> <br><p class="airmail_on" style="color:#000;">On September 1, 2015 at 9:48:15 AM, Stephen Burke (<a href="mailto:steve@envirolaser.com">steve@envirolaser.com</a>) wrote:</p> <blockquote type="cite" class="clean_bq"><span><div dir="ltr"><div></div><div>
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<div>According to the tech support at Epilog, and based upon all
the testing/servicing they had me do, there are two components that
would be most likely the cause of the problem.</div>
<div> </div>
<div>sensor board (75%)</div>
<div>sensor cable (20%)</div>
<div> </div>
<div>The sensor cable connects the sensor board to a control
board. There is only a 5% chance that it is the control
board. Of course, you have to change the sensor board and
cable first to determine if it is the control board.</div>
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<div>I have submitted a quote to Artengine; if accepted the parts
will be ordered ASAP and the unit could be fully operational by
September 25th. Again, this all depends on the diagnosis
being correct.</div>
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<div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Calibri'; COLOR: #000000">Stephen
Burke<br>
Account Executive<br>
Envirolaser Ltd.<br>
<br>
613-619-1013 cell<br>
613-225-4726 office</div>
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